Privacy Policy

1. Privacy Policy

Amerang is committed to protecting the privacy of those using our Site. The information that you provide about yourself to Amerang will only be used by Amerang Limited and related third parties in accordance with its Privacy Policy as set out below. We will treat all your personal information as confidential, and are committed to protecting your privacy. Any personal information which you provide to us is held in accordance with the Data Protection Act 1998.

 

1.1 Personal Information

We require personal details such as your name, address, email, debit/credit card, product and order details so that we can process your order and administer your account ( including taking steps to prevent fraud). We do not hold any credit card information.

Amerang uses third parties e.g. delivery providers, to assist with this who have access to limited personal information needed to perform their functions but may not use it for other purposes.

Unless it is necessary to fulfil your order or an order enquiry (including the delivery of goods you have ordered) or you have signed up for our email newsletter, we will not provide your personal information (i.e. information you supply that identifies you) to any external third party without your consent, or unless we are required to so by law.

Ways in which we might use your information to fulfil your order may include passing it onto employees and agents of the Group to administer any accounts, deliveries, products and services and passing it on to a technical partner to carry out processing of your personal information on our behalf.

We never make your personal details available to companies outside Amerang for marketing purposes, although our representatives and agencies may hold your data so that your details can be kept up to date, your orders processed and emails sent on behalf of Amerang.

If you sign up for our email newsletter, we use the personal information we collect about you to send you email newsletters featuring the latest promotional news, product information and in store activity. This information is held in compliance with the Data Protection Act 1998. Our site's registration form requires users to give us their contact information (e.g. name and email address) in addition to some demographic information (e.g. postcode). If you request to receive information from Amerang, we will use customer contact information from the registration form to send you electronic newsletters or similar types of information.

By using our website, you consent to the collection and use of personal information by Amerang. If we decide to change our privacy policy, we will post changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

 

1.2 Data Security

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server however we cannot guarantee that any data sent over the internet is completely secure.

 

1.3 Unsubscribing

If at any time you want to know what information Amerang holds about you, please feel free to contact us and we will provide you with details of all the information we hold about you. If you want to remove the information at any time, please let us know and we will remove it straight away.

If you have previously registered to receive our email newsletters you can remove your email address from the list by using the links in the emails we send you.

 

2. Technical

You should be aware that information and data may be automatically collected through the use of ‘cookies’. Cookies are small text files a website can use to recognise repeat users, allow us to observe behaviour, and compile aggregate data in order to improve our website and to target its advertising. Cookies do not attach to your system or damage your files.

 

3. Security Policy

The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy, including firewall security and password protection.

Amerang.co.uk has its own secure server software that encrypts all of your personal information preventing it being accessed or read by any third party. Our privacy policy ensures complete privacy. We do not disclose your details to any third party unless it is necessary to fulfil your order or unless you have signed up for our email newsletter.

When registering an account with Amerang.co.uk you will need to include your name and contact details, your billing address and, after your first order, any shipping address different to your billing address. Once entered these are encrypted and sent to our secure server where they are held as long as you have an account with Amerang.co.uk. At any time you can modify your account details by clicking the 'Login' link on every page. This will take you to the 'My Account' page, where you can view your contact details, address book and order history. Please note, we do not store any credit or debit card information.

Remember:

  • Keep your account details and password a secret. As long as you are logged out at the end of a transaction you will have to use your password the next time you wish to make a purchase or make changes to your e-newsletter subscription.
  • Do not send credit/debit card details by email as this is not secure. Please use our secure order payment service in the online shop.
  • In the unlikely event of unauthorised card use please be sure to contact your card issuer immediately as per your contractual arrangement with them.
  • ASME B31.3